The following is a list of improvements released for SiteLink. Be sure to run a live update to apply these changes as they become available.

May 18, 2023

Editing custom insurance settings

We resolved an issue that caused SiteLink customers to be unable to access custom insurance settings in SiteLink Corporate Control Center.

 

May 2, 2023

Updated help links

We’ve updated our Help buttons in SiteLink Web Edition so they link to our Help Center. You can now easily find how-to content relevant to the page you’re on in SiteLink by clicking Help.

New move-out settings

We’ve added two new move-out settings that can be used to limit move-outs to the current month and prevent changes to your reports from previous months.

• Limit backdating move-outs to current month: If this setting is enabled, the earliest available back-date that can be selected at move-out will be limited to the first of the current month. You can enable the setting from Program Defaults > Move Out by checking the box labeled Restrict backdating for move-outs to current month.

• Limit move-out reversals to current month: If this setting is enabled, move-outs that occurred in a previous month cannot be reversed. You can enable the setting from Program Defaults > Move Out by checking the box labeled Do not allow reversals of move-outs from previous months.

 

April 11, 2023

Re-assign tenant documents when moving a ledger to another tenant

When using the Move Ledger to Another Tenant feature in SiteLink Web Edition, tenant documents and files (such as leases) will now automatically be re-assigned to the merged tenant account.

Drag and drop files in myHub

You can now drag and drop photos and files when uploading ePhotos and eFiles to a tenant’s record in myHub.

Selecting date of birth in myHub

We resolved an issue that caused errors when selecting a date of birth while moving a tenant in using SiteLink myHub. You can now require a tenant’s date of birth at move-in and complete those move-ins in MyHub.

Storable Access Control: Now available in myHub

Storable Access Control is embedded directly into the SiteLink Software you already know and love to help you streamline your operations and improve your tenant experience. And now we’re excited to announce that it’s also available in myHub, making it easier than ever to troubleshoot gate issues or make adjustments to your access control anywhere you can access a web browser. Visit our help center if you’d like to learn more.

Visit our website if you’re interested in learning more about how Storable Access Control for SiteLink can help streamline your daily operations.

 

March 28, 2023

Email Move-Out Receipts

We added the option to email a move-out receipt when moving a tenant out from either SiteLink Web Edition or SiteLink MyHub.

Duplicate Refund warning

We added a warning that you will see if you are processing a transaction that could result in duplicate refunds being issued.

ACH transactions made during the Daily Close

We resolved an issue that was preventing ACH transactions made while the Daily Close was being completed in SiteLink MyHub from being included in the Daily Close report.

Storable Websites lead notifications

If you use Storable Websites, you will now receive email notifications when a potential tenant reserves a unit, clips a coupon, or submits an inquiry through the Contact Us form on your website. Notifications will be sent to the email address you have set up in Site Setup > Store Information in SiteLink. 

 

February 21, 2023

Accessing MyHub when IP restrictions are enabled. 

We resolved an issue that was preventing users from accessing SiteLink MyHub if IP restrictions were enabled.

Entering Tenant Date of Birth

We resolved an issue that was preventing users from entering tenant birth dates in SiteLink MyHub when adding or editing a tenant.

ACH transactions made during the Daily Close

We resolved an issue that was preventing ACH transactions made while the Daily Close was being completed in SiteLink Web Edition from being included in the Daily Close report.

February 8, 2023

Scheduled rate change notifications

We resolved an issue that caused scheduled rate change notifications to include incorrect rates when rate changes were accepted and printed from the Pending Tenant Rate Changes screen. 

Store unlock codes for DaVinci integration

If you use DaVinci Locks to overlock past due tenants, you can now retrieve unlock codes within SiteLink. You can enable this feature in SiteLink Web Edition by navigating to Setup > Units & Tenants > Electronic Locks.

Check Electronic unit locks used at this site and click OK.

When a past due tenant pays their bill, you can retrieve their unlock code from the Modify Units screen.

Storable Access Control

Sortable activity List

The Storable Access Control Activities Table in SiteLink can now be sorted by Day/Time in ascending or descending order by clicking the column header.

January 24, 2023

Increased custom unit and site attributes

We have increased the number of Custom Unit Attributes and Custom Site Attributes you can create from 5 to 10. Custom attributes allow you to display differentiating information about your facility and units and your website using the SiteLink API.

Site and Unit Attributes can be edited in SiteLink Web Edition by navigating to Site Setup > Program Defaults > Attributes on Website. 

Email tenant’s receipt

We resolved an issue that was preventing the Email button from working when accessed from a tenant's receipt page on the SiteLink MyHub 3D map.

Invoice due date

We resolved an issue that was causing invoices printed at move-in to show the date the invoice was printed as the invoice due date instead of the correct due date.

Report dates

We resolved an issue that was causing certain reports in SiteLink Web Edition to show a past date instead of the date the report was generated.

 

Storable Access Control

Automatically assign access zones

You can now automatically assign tenants to access zones based on the unit they are renting. This saves you the time and effort of manually assigning access zones. You can find instructions to assign units to access zones so that tenants are automatically assigned to the correct zones in our article: How do I create or edit an Access Zone?

Please note: Non-Tenant Accessors should be used for any non-tenants who need access to your facility instead of secondary contacts or Other Authorized Users. You can find instructions to create non-tenant accessors in our Help Center article.

 

January 10, 2023

SiteLink MyHub time zones

We have updated the date and time used in SiteLink MyHub so that it shows the same time zone that is used for the location in Web Edition, regardless of where MyHub is running.

Financial Summary Report

We resolved an issue that was causing the Financial Summary report in SiteLink Corporate Control Center to be sorted randomly instead of by account number.

Adding a tax exempt number

We resolved an issue that was causing users to be unable to add a tax exempt number during the reservation process or to add a tax exempt number to a contact who was not the primary tenant.

Units shown on Storable Websites

We resolved an issue that was sometimes causing occupied units to be shown as available on Storable websites that are integrated with SiteLink.