What's New: 2024

The following is a list of improvements released for SiteLink. Be sure to run a live update to apply these changes as they become available.

September 10, 2024

Discounts applied to reservations in SiteLink Web Edition

We resolved an issue that prevented discount plans applied to reservations in SiteLink Web Edition from appearing when the reservation was reopened on the SiteLink Web Edition Lead to Lease screen.

Crediting insurance charges (Storable Insurance)

We resolved an issue that prevented operators using Storable Insurance from crediting insurance charges.

 

July 9, 2024

Access Control: Contactless Entry app

We released a new Contactless Entry app for Access Control customers. Once installed on your tenants' smartphones, this app enables access to entry points with one-tap convenience. The Contactless entry app eliminates the need to remember gate codes, cards, and fobs, providing a seamless experience to open facility gates. For more information, please visit the Contactless Entry help article.

 

June 25, 2024

Navigating between locations in reports

We resolved an issue that prevented locations from being displayed in the left-side navigation bar when running some reports in Corporate Control Center.

API speed improvements

We’ve improved the response time of our APIs by up to 80%, depending on the type of integration. This improves the efficiency of the entire integration ecosystem with other solutions in the Storable portfolio, as well as 3rd party or custom-built applications, and will help streamline your operations significantly.

Storable Insurance: Accessing ledger settings when exempt from Auto-Protect

We resolved an issue that prevented tenants from accessing ledger settings or editing charges when moving a tenant into multiple units who was exempt from Auto-Protect with Extension as the reason and no end date.

Storable Insurance: Canceling proof of insurance in myHub

We resolved an issue that prevented operators from canceling proof of insurance in myHub.

June 13, 2024

Credit entry reverts to $0 

We resolved an issue that caused credits entered on a charge to revert to $0 when the charge was partially paid by a refund.

Storable Payments: CC Deposits and Fees filters

We updated the myHub CC Deposits and Fees page to retain any filters you apply after navigating to a transaction.

May 14, 2024

Verify AVS button
We resolved an issue that caused an error message to be shown when the Verify AVS button was used to check AVS status.

April 30, 2024

Storable payments: Issue ACH refunds

You can now issue ACH voids and refunds directly from SiteLink myHub Corporate Control Center, rather than issuing the refund via cash or check. 

📖 Read more about reversing payments with Storable Payments in our article: How do I void or refund a payment?

April 22, 2024

Improved email batch processing

We've improved our email batch processor so that it will run more quickly and reliably.

March 19, 2024

Overlock tasks

We resolved an issue that prevented past-due tenants from displaying in Overlock Tasks if the overlock setting was manually removed in Ledger Settings.

Overlock event notes

Overlock events will now appear in tenant notes and the Walk Thru report when Overlocked is checked or unchecked in Ledger Settings.

Login speed

We improved data refresh speed to help you log into SiteLink faster.

February 15, 2024

Update to the User Edit screen in Corporate Control Center
When editing a Corporate Control Center (CCC) user from Corporate Users and Rights > User > Edit, you will now click Change Password before entering a new password. 

Download the latest version of SiteLink for CCC to apply this update and see the new button before attempting to update any passwords.

January 10, 2024

Payments for future charges

We resolved an issue that prevented payments from being processed for future charges when "All units" was selected and insurance was enabled for the units.

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