The following is a list of improvements released for SiteLink by Storable. Be sure to run a live update to apply these changes as they become available.
May 13, 2025
Storable Insurance Enhanced Proof Requirements – Move-In Flow Enhancements
We’re improving the tenant move-in process with enhanced proof of insurance functions for operators using Storable Insurance and Auto-Protect. Now, tenants can use the link in their automated Auto-Protect emails to submit their required insurance declarations page. This ensures their coverage is valid, verifiable, and complete. Note: After moving in, you can still add a tenant’s insurance details in the Tenant Profile.
The updated Proof Portal section includes a section for the declarations page upload:
The uploaded declarations page will appear in their Tenant Profile:
April 29, 2025
Default Log-Out Idle Time
We’ve increased the session timeout limit for SiteLink users from 15 to 300 minutes. This change applies to both Storable ID and non-Storable ID users. Storable ID users previously had a 15-minute timeout limit.
Closed Days in SiteLink Reflected in Storable Websites
Closed dates are now synchronized between Websites and SiteLink. Shoppers cannot select a move-in date if the facility is closed that day. Closed days are configurable in SiteLink's Store Information settings.
April 24, 2025
Chargeback Management Portal Update
You can now dispute chargebacks directly within Sitelink using the "Chargeback" menu item without contacting support. This includes the ability to upload support documentation and track the status of chargebacks. This upgrade provides a much simpler, intuitive reporting experience with a redesigned user interface. Read our help article for more information.
April 2, 2025
eSign Bug Fixes
We resolved an issue that obstructed eSign buttons on small screens. Previously, the myHub footer covered up the eSign button. With this fix, the myHub footer and eSign buttons are visible to the user, regardless of screen size. We also resolved an issue that caused some eSign documents to show obstructed, overlaid radio buttons. Now, the radio buttons are clearly visible on the documents.
March 25, 2025
Multi-Factor Authentication (MFA)
If you’re a Corporate Administrator for your SiteLink by Storable software, you can now upgrade your user logins for enhanced security using Storable ID with Multi-Factor Authentication (MFA). Registering your organization for Storable ID is optional but recommended for improved security and PCI compliance.
Please read our pre-configuration guide for important instructions and a video walkthrough before enabling Storable ID. Once an Admin enables Storable ID, it will apply to all facilities and users on your account, and you will not be able to revert to standard login.
📖 Learn more about Storable ID and how to enable it.
March 18, 2025
SiteLink by Storable Rebranding
SiteLink Web Edition, MyHub (including the eSign portal), and Corporate Control Center also have new rebranded icons. You have to run a live update and reboot your computer in order to see these new application icons.
New SLWE and CCC icons:
New myHub login screen rebranding (includes eSign portal):
February 25, 2025
E-sign consent checkbox
We added a consent checkbox to the e-sign signature modal to comply with the E-Sign Act. Tenants and managers must check I agree to use electronic records and signatures before clicking the “Adopt and Sign” button and signing their documents. The signer should click the Electronic Record and Signature Disclosure link for more information.
Learn more about eSign.
January 21, 2025
Login Issue Fix
We updated the login experience based on user feedback. Now, the cursor automatically focuses on the Password field, and pressing Enter will work to move between fields and log users in.