⚠️ Storable ID is being tested by a small number of customers and is not yet available for all customers.
With Storable ID, you can log into SiteLink by Storable - and eventually, all Storable applications - with a single user account instead of separate logins per app or facility. A new SSO dashboard has been created for this purpose, including Multi-Factor Authentication for enhanced security. Before enabling Storable ID for your account, please read our Storable ID FAQ. Please note once Storable ID is turned on for your organization, it will be enabled for all facilities on your account and cannot be turned off. Before enabling Storable ID we recommend communicating with your organization.
How to enable Storable ID
If you are ready to create your Storable ID and enable SSO and MFA and you are a Corp Administrator, login to Corporate Control Center (CCC). Click the Storable ID Setup option.
On the popup screen, click Turn Storable ID On if you’re ready to proceed.
Next, log out of Corporate Control Center and log back in to complete Storable ID setup.
Note: If your corporation does not use Corporate Control Center, you can turn on Storable ID in SiteLink Web Edition on the Site Setup screen. This requires an Administrator or Owner role.
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Once Storable ID has been enabled for your account, you will see the following prompt after entering your login credentials.
If you’re ready to proceed with Storable ID, click the checkbox for I confirm that I can set up Storable ID for my company, then click Continue. |
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| Select I Do Not Have a Storable ID. | |
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Enter your login details (username/email, password, and confirm password).
Below the Login Details, enter your Profile Information (first name, last name, security question, and answer) and click Create Storable ID. |
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On the next screen, you’ll see a success message. Click Continue. |
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Enter your login credentials and click Continue. |
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Choose your Multi-Factor Authentication. These options are available:
Click Setup under your preferred option and proceed with the instructions. Click Finish. |
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You will be notified that your old SiteLink username has been replaced with your new Storable ID username (your email address). Click Go to Onboarding Wizard to configure Storable ID for your organization. |
Click Get Started from the Welcome message.
Onboarding Wizard
Step 1. Onboarding Overview
Click Continue from the Onboarding Overview when you are ready to proceed.
Step 2. Select your User Settings
- Allowed Username Domains - Select Yes or No to require all users on your account to set up a username that ends in the same specific domain. For instance, you can require all usernames to end with @yourdomain. If you select Yes, you can enter a single domain or multiple domains. To add domains, enter the domain and press Enter.
- Shared emails - All users will need to have an email address associated with their account. In this section, you will specify whether users will have a unique email address or if they can use shared email addresses. We know that many organizations use shared facility email addresses for their employees; however, we recommend giving each user an individual company email.
Users with shared email addresses will have the following limitations:
- Each employee who shares an email address will need to create a unique username. The username doesn’t have to be a valid email but must be formatted as an email address (Ex: john.doe@yourcompany.com). We recommend identifying the username format you wish your employees to use.
- Employees with a shared email may not be able to reset their own passwords via email and may be required to contact an owner to get a temporary password.
- If employees with a shared email make too many login attempts, they will be required to contact an owner to unlock their account
Click Submit once you have made your selections.
Step 3: Security Settings
- Lock out policy - Choose whether or not users should be locked out of the system after a certain number of failed login attempts. If you choose Yes, select the maximum number of failed attempts (between 1 and 10).
- Multi-Factor Authentication Methods - Select which MFA methods you will allow. You can select one or more of these options.
- Multi-Factor challenge frequency - Select how often the user will need to complete an MFA challenge by entering the number of days (between 1 and 14) between MFA challenges.
Click Save & Continue to proceed.
Step 4: Configure Storable ID Enablement
A. If you’re ready to continue with user configuration, select whether Storable ID should be optional or required for users on your account. Please note: Once you make Storable ID required, you cannot make it optional.
- Optional: Users can skip using Storable ID to sign into SiteLink. Please note that users will be prompted to set up their Storable ID at each login but can skip it.
- Required: Users must use Storable ID to sign into SiteLink.
B. If you're not ready to continue configuring user settings, you can click Skip Configuring Storable ID. You can return to the Onboarding Wizard at any time. However, Owners who have access to all facilities on your account will see a prompt each time they log in to SiteLink until configuration is complete.
Click Save & Finish. The next time users on your account attempt to sign in to SiteLink, they will be redirected to the portal to complete their Storable ID registration.
Adding and editing users
When Storable ID is enabled, users will be added and edited in the Storable ID portal. You can access the portal from your software by clicking the Storable Account Portal link from Users & Roles or logging in to the Storable ID Portal directly and clicking Settings.
When you enable Storable ID, existing users will not appear in the portal until they create a Storable ID. If a user has not created a Storable ID and you need to change their access to SiteLink, you can edit or delete the user in your software as usual. Once your users have signed up for Storable ID, we recommend completing a one-time audit in the Storable ID portal to ensure all users have the correct permissions.
📖 Learn more about adding and editing users in our article: Storable ID: User management.