We have resources available to help you manage your Storable Settings if you’re impacted by the Central Texas floods or Tropical Storm Chantal. If you need additional help, please call us at 888.403.0665. Stay safe!

Storable ID: Multi-Factor Authentication (MFA) setup

This article is relevant to users whose organization has enabled Storable ID.

When you create your Storable ID, you must set up at least one Multi-Factor Authentication (MFA) method for added security. The available authentication methods are determined by your Storable ID administrator, who may allow one or more of the following options:

  • Authenticator App (Google Authenticator, Microsoft Authenticator, Authy, etc.)
  • Okta Verify App
  • SMS Authentication
  • Email Authentication
  • Security Key or Biometric Authentication

When you get to the MFA setup step of creating your Storable ID, follow the instructions below to set up your preferred MFA method:

Google Authenticator or Okta Verify App

Email

 

Authenticator App 

1. Click Setup under Okta Verify or Authenticator Application.


2. Select iPhone or Android.

3. Download the authenticator app from the Google Play or iOS App Store if you don’t already have it. Please ensure you are downloading the official app.


4. Click Next in the Storable ID portal once you have the app installed.

5. Open the authenticator app on your mobile phone. 

6. Tap the + button to add a new account.

7. Tap Scan a QR code

8. Scan the QR code displayed on your computer. 

9. A six-digit code will display on your Authenticator app. 

10. Click Next in the Storable ID portal.

11. Enter the six-digit code on the next screen and click Verify to complete the setup of Google Authenticator.

google code.png

12. You can select additional methods for Multi-Factor Authentication or click Finish.

 

SMS

  1. Select Setup under SMS Authentication.
  1. Enter your phone number and click Send Code.
  1. Enter the code you receive and click Verify.
  1. You can select additional methods for Multi-Factor Authentication or click Finish.

Email

1. Select Setup beneath Email Authentication.
2. Click Send me the Code. email verify 1.png
3. Enter the code you receive and click Verify. email verify 2.png
4. You can select additional methods for Multi-Factor Authentication or click Finish.

 

Still have questions?
Don't be afraid to ask us. We're here to help you.