Rental Center 2.0 provides an intuitive reservation and online move-in process for your tenants. There are a variety of settings that allow you to customize your tenants’ experience and what information you gather from them. In this section, we’ll provide insight into:

• Enabling reservations and move-ins
• Enabling e-sign for move-in documents
• Emailing reservation and move-in notifications to managers

Enabling reservations and move-ins

1. Access the Settings tab in Rental Center 2.0.
2. Select the Reservations & Move-ins settings.
3. To enable reservations, check the box next to Allow Reservations. To enable move-ins, check the box next to Allow Move-ins.
4. Click Save.

⚠️ If you are using same-day move-ins within SiteLink but you add a number to limit the days in advance for move-in here below the Allow move-in checkbox, you may experience an error. To avoid move-in errors, ensure that your settings in SiteLink and Rental Center 2.0 don't contradict one another.

Enabling e-sign for move-in documents

Rental Center 2.0 provides an easy move-in experience for your customers, but on the business side of things, a move-in isn’t fully complete until the lease is signed. When a customer moves into your facility, the SiteLink lease set for the unit the customer has chosen will populate. If you enable e-sign, you’ll be able to gather a signature from the customer at that time, which will prevent you from trying to gather it later.

To enable e-sign:

1. From Rental Center 2.0, access the Settings tab.
2. Access the General settings listed at the top.
3. Check the box next to Use e-sign.
4. Click Save changes.

Enabling reservation and move-in notifications to managers

If you’d like someone at your company (such as a manager) to receive notice any time a customer reserves or moves in to a unit from your website, you can configure your Rental Center 2.0 settings to send a copy of all reservation and move-in confirmations to an email address. To do so:

1. Access your Rental Center 2.0 Settings tab.
2. Click the Notification Emails tab.
3. Enter any email address that you’d like to receive confirmation emails in the field below Additional CC Email Addresses and click Add. You can add multiple email addresses if you choose.
4. Click Save changes.

⚠️ Be mindful that the email address will receive a CC copy and not a BCC copy of the email. This email address will be visible to customers when they receive a notification, and the email address you enter here will receive any emails for which the customer has used Reply All to respond to the facility.