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Tenant charges

Add/Edit charges

Follow the steps below to set up or make changes to your charges that can be added to tenant accounts such as fees, utilities, and tax. 

1. Log into SiteLink Web Edition and click Setup. setup.png
2. Click Charges.

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3. Select the charge you want to make changes to and click Edit.

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4. On the next screen, you can edit the description for the charge, the dollar amount of the charge if applicable (such as for a fee), add the tax rate that should be applied to the charge, and associate the charge with an accounting code. 


Check the box labeled Currently Used to enable the charge or uncheck the box to disable it. 


For some charge types, you can also choose to apply the charge automatically at move-in or prorate the charge at move-in.


5. Click OK when you are done making changes.
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Please note: Changes made on the Charges screen will be applied to future tenants. If you need to update your current tenants' fees, please read our article about editing current tenant's fees.

Late Fees

SiteLink offers 5 Late Fees that you can customize.  Late Fees are added automatically overnight without manually processing a past due event. Late fees can be set up as a fixed amount or a percent of the tenant's rent. To set up a late fee as a percent, check the box labeled Late Fee is a percent of rent and enter the percent and minimum late fee if desired. 

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If your late fees should conform to the California Late Fee Schedule navigate to your Program Defaults, select the Late Fees tab, and click the Late fees conform to the California Late Fee Schedule radio button.

California late fee schedule

Rent Fee
Less than or equal to $60 $10
Over $60 and less than $100.00 $15
Equal to or over $100.00 and less than or equal to $133.00 $20
Over $133 15% of rent

Viewing a tenant's charges

You can view charges that have been applied to individual tenants by following the instructions below. 

1. Click Setup. setup.png
2. Click Units & Tenants. units_and_tenants.png
3. Click Add/Edit Tenants. add_edit_tenants.png

4. Select a tenant and click Charges in the bottom right corner of the screen.

You can select additional options and the time period you'd like to view the report for from the Filter menu.

The report will show you all charges for the tenant within the selected date range.

 

Charges.png

 

 

 

 

 

 

 

Still have questions?
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