What is SiteLink eSign?
SiteLink eSign provides lease auditing and the ability to collect a legally binding electronic signature from customers when using SiteLink Web Edition. SiteLink eSign is a FREE service included in your SiteLink Web Edition software subscription.
Electronic signatures allow tenants to electronically sign leases, letters and forms from anywhere using a signature pad, mouse, keyboard, or a finger/stylus and touchscreen like a smartphone or tablet. Electronic signatures also allow you to email customers a link to sign a lease, letter or form. It integrates with websites for complete online rental, as well as document management and lease auditing through the SiteLink eSign Console.
How do I enable eSign?
|1. In SiteLink Web Edition, click Setup.|
|2. Click SiteLink eSign.||
|3. From here, click the drop-down menu and select SiteLink eSign.||
|4. To enable electronic leases, select the checkbox to the right of the drop-down menu.||
|5. If you would like to CC the facility email address each time a lease or document is submitted to a tenant, click the CC site when emailing documents checkbox. If this box is checked, SiteLink will automatically CC the email designated in Company Information under setup.|
|6. Click OK to save your changes.|
Enable forms for eSign
Next, you need to enable your forms for use with eSign.
1. Navigate back to the Setup screen.
2. Click Form Setup.
|3. Highlight the specific form you want to make available for eSign with and click Edit under the letter category.||
|4. Click on the place in the document where you would like it signed and add verbiage to let the customer know to sign. For example “Tenant Signature”.|
5. With your cursor to the right of the text that you just added, click Insert at the top of the screen. Choose Keyword and select the correct keyword:
|6. Click Save when you are finished.|
Can I use a USB signature pad to allow customers to electronically sign documents?
Tenants can electronically sign using a USB signature pad, mouse, keyboard, or finger/stylus and touchscreen (tablet, smartphone or pressure-sensitive monitor.) Any USB signature pad recognized by your PC's operating system should work.
What options are available for the tenant to sign a lease either in person, over the phone, or online?
Tenants can sign using a signature pad, mouse, keyboard, or a finger/stylus and touchscreen (tablet, smartphone or pressure-sensitive monitor.) Most mobile devices that use a touchscreen can be used including Apple, Android, and Windows smartphones and tablets.
You may email the tenant a link to the lease, have them sign in-store, or complete an online rental.
Are electronic signatures legally binding?
Electronic signatures are legally binding in the U.S. and many other countries. Two compliance acts passed by the U.S. congress; Electronic Signatures in Global and National Commerce Act (ESIGN) and Uniform Electronic Transactions Act (UETA), establish that electronic records and signatures have the same effect as paper and handwritten signatures.