How do I get started with Storable Payments?

 
warning You will need either your most recent tax return or your most recent SS-4 form to set up a new facility on Storable Payments. Please be sure you have one of those documents available before you start. If you have any questions while activating Storable payments, please reach out to our Support Team at 919-703-2300 or paymentsupgrades@sitelink.com.
 
 

1. To get started with Storable Payments, go to myhub.sitelink.com and log into the Corporate Control Center.

📖  If you haven’t used the SiteLink Corporate Control Center before, you can read more in our article: What is SiteLink Corporate Control Center?

2. Once you are logged in, click Payments from the menu on the left.

3. Click Bank Information.

4. You will see a list of your facilities. In the column labeled Status, you will see Active if the location is already signed up for Storable Payments. 

Note: Please verify that the legal business name and the name of your bank we have on file listed under the Bank Name column is correct. If this information is not listed correctly, please reach out to our Sales Team at paymentsupgrades@sitelink.com or (833)345-0225.

 

Click Get Started to sign up a new location. 

5. If you have one of the required documents on hand and are ready to move on, click Next.

6. Answer the questions in steps 1 -3, clicking Next to move on to the next page.

 

Step 1: Enter your business information.

Step 2: Enter owner information for all owners with 25% or more ownership. If there is more than one owner, click Add Secondary Owner to enter their information. This button will be visible if you have selected anything other than Sole Proprietor as the Business Type in step 1. See the FAQs below for more information about why we are required to collect personal information and who should be listed as an owner. 

 

Step 3: Enter your bank information for the account that you would like deposits to be made to and where your monthly fees will be withdrawn from. 

Note: This means that the account listed must be able to accept both debits and credits.  

 

Step 4: Click the links to read the Pricing Terms and Terms and Conditions documents. Once you have read through the Terms, click the checkbox to indicate that you are authorized to accept the Terms and Conditions, enter your name, and click Submit. See the FAQs below for more information about who is authorized to accept the Terms and Conditions. 

 

7. You should then see a popup confirming that your information has been submitted successfully.

 

8. Once your submission has been approved, you will receive an email confirmation from our team. Then, go back to the Bank Information page in SiteLink myHub and click Activate to complete the setup and set Storable Payments as your payment processor. 

 

FAQs

Q: Why do you need my personal information?

A: Federal law requires all financial institutions to obtain, verify, and record information that identifies each individual or business who opens an account in order to help the government fight the funding of terrorism and money laundering activities. In order to comply, we will ask for your identifiable information, including your full name, address, date of birth, and other business information. We may also ask to see your Identification Card, Driver's License, and/or other identifying documents. 

 

Q: Who must be listed as Owners in step 2?

A: Personal information must be provided for Sole Proprietors or each individual, if any, who directly or indirectly owns twenty-five percent (25%) or more of the ownership interest of the Legal Entity listed on the application. A Legal Entity includes a corporation, limited liability company or other entity that is formed by the filing of a public document with a Secretary of State or similar office, a general partnership, and any similar business entity formed in the United States.  

 

Q: Who is authorized to accept the Terms and Conditions?

A: The Terms and Conditions should be accepted by an owner, as listed in Step 2. In the absence of an individual with 25% or more ownership of the business, you will need to provide personal information for an Authorized Contact in Step 2.

An Authorized Contact is an individual with significant responsibility for managing the Legal Entity, unless one of the owners identified in step 2 is an officer of the Entity. A controlling authority, or 'Control Prong' include but are not limited to: Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice Presidents, or an individual with significant legal authority to enter the Legal Entity into a commercial relationship.

 
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