If your facility is affected by Hurricane Beryl, please call us at 888.403.0665 for help updating your Storable settings. Stay safe!

Storable Payments Deposit Cut-Off Time

Please note: SiteLink provides a way to "Close the Day", which prevents adjustments to any payments that have been processed throughout the day. Closing the Day does not affect payment funding time.

 

Midnight Deposit Cut-Off Time

Your daily deposit will include payments taken from 12 am to 11:59 pm local time at each of your facilities. This means your deposits will only include transactions from a single calendar day. 

 

Deposit funding

đź“–  You can learn about deposit funding in our article: Transaction statuses and funding times

 

Payment reversals

The time of day that you complete a payment reversal will affect what you will see in SiteLink. 

A payment that is reversed on the same day and before midnight will be voided (canceled before it is processed with the bank). There will be no record of the payment on the tenant’s bank statement.

A payment that is reversed after midnight will be handled as a refund. The original payment will be deducted from the cardholder’s bank account, and the refund will be credited back to them within a few days.

 

Reconciling with your Bank Account

đź“–  You can learn more about reconciling with your bank account in our article. 

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