Card Readers are being tested with a small group of Storable Payments customers. This article is only applicable to that group. Please do not order a card reader unless you've been advised your site is eligible.
How do I set up a terminal?
Once you receive the terminal(s), follow the directions in our Help Center article to set them up before taking payments: How do I activate an EMV device for Storable Payments?
How do I take payments or save a card on file using a card reader terminal?
Tenants can swipe, insert, or tap a credit card to pay through the card reader terminal. You can also save credit cards on file while processing a payment with Storable Payments. You can find instructions in our article: How do I process customer payments with my EMV device?
Which forms of card reading are available?
The following methods of payment can be accepted through the card reader:
U.S facilities
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Canadian facilities
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Can I use one card reader terminal with multiple facilities?
No, you will need a unique terminal for each facility you plan to take EMV payments. The card reader terminals are configured to take payments at one facility.
What should I do if a terminal isn't functioning correctly?
Reboot the terminal if you are experiencing an issue with the terminal such as not accepting all forms of card reading (tapping, swiping, etc.)