When a customer leaves a review on your website, you can approve or deny it to control whether it is displayed on your site. This functionality is controlled on the facility level of Storable Edge.
Reviews Tab
Your Reviews tab is nested within the Communication tab on the facility level of Edge. It gives you the opportunity to approve or deny any reviews left on your website. Approving a review displays it on your website, and denying a review prevents it from being displayed. To approve a review, click the Approve button. To deny the review, click Deny.
On the next screen, you’ll have the opportunity to reply to reviews that are approving. Replies to reviews will also appear on your website. Enter a reply if you wish and click Approve.
The ability to manage reviews is controlled by a user's permission. You can learn more about user permissions on our help site.