To find which customer credit cards failed during Auto Billing, follow the instructions below:
1. From the Operations screen in SiteLink Web Edition, click Credit Cards. |
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2. Any card remaining in the list has failed. Select all customers on this page, then click Print to create a list of these customers to reference in the next step. | |
3. Go to the Operations page and click Payments. |
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4. Double-click on the tenant from the list. | |
5. Click Notes. |
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6. The note will display a reason that the card was declined. If you need additional information about why the card was declined, contact your credit card processor. | |
