Edge

The user permissions that allow people at your company to make changes to your website are located in the Storable Edge software settings. Some permissions can be adjusted by the Storable Edge administrator at your company, and others can only be granted by Edge staff. If you are unable to access, edit, publish, or make other changes to your website and you’d like access, contact edgesupport@storable.com or talk to the Edge administrator at your company.

You’ll find your user permissions in the Corporate section of your software under Roles. Find the software role to which you’d like to make changes and select Edit. Then click the Storable Edge Website tab to view website user permissions.

You'll need to check the box next to Allow access to Storable Edge Website for the specific user permissions to appear. There are two sets of user permissions: basic and advanced. You can define basic permissions for user roles in your software as you see fit. Advanced permissions must be edited by Edge support.

If you’d like to edit any of your Advanced permissions, contact edgesupport@storable.com.

Sitelink

Since your Storable marketing website also includes some Edge software functionality, you can set permissions for users at your facility to determine who can access which sections of Edge and your website admin. The Roles section in Edge Corporate Settings lets you define permissions for all your users. Basically, a role is a set of permissions, and you’ll assign each user to a role.

There are two sets of permissions within your Roles section. One set controls how your users are permitted to interact with the software and settings, and the second set controls how they are permitted to interact with your website admin.

To add a new role, click New Role. To edit an existing role, click Edit next to the role.

The next screen will include tabs for FMS permissions and Storable Edge website permissions. If you’re creating a new role, name the role, check the boxes next to the permissions you’d like to give the role, and click Create Role. If you’re editing a role, make any changes to the check boxes and click Update Role.

Permissions

When you’re updating a role, you’ll see two tabs for permissions: FMS (Facility Management Software) and Storable Website.

FMS permissions

FMS permissions are divided into two categories: Corporate and Per-facility. The Corporate permissions pertain to any settings or activities that occur in the Corporate section of Edge (such as Website Settings and role editing), while the Per-facility permissions apply within the individual facility sections.

Corporate permissions

• Manage company settings: This permission gives a user access to Corporate Settings. Without permission to manage company settings, the user cannot make any changes on the Corporate level of Edge.

• Manage website settings: This allows a user to modify any website settings.

• Manage website review settings: This permission allows a user to edit review settings in Website Settings. Without this permission, the Review settings will be hidden from the user.

• Manage facility information: This allows a user to update the facility info section.

• Manage users: This allows a user to create and edit user accounts.

• Manage user settings: This enables a user to change user settings for all users.

• Manage roles: This permission enables a user to create and edit roles.

📖 You can learn more about creating and editing user accounts, creating and editing user roles, and changing user settings on our help site.

Per-facility permissions

• Approve, deny, and respond to reviews: This allows a user to approve, deny, and respond to reviews. Approving a review makes it appear on your website, whereas denying it prevents it from appearing.

• Receive call notifications and listen to recordings: This permission allows the user to access phone call recordings.

• Edit user name and user email: This permission allows a user to change their own username and the email address associated with their account.

Website permissions

You have two sets of website permissions: Basic content editing and Advanced. Your Advanced permissions can only be edited by Edge staff due to the sensitive nature of the settings.